At World of Furs , each coat is carefully designed and made to order to meet your unique expectations . This exclusivity is part of our commitment to you, but it also means that we cannot resell a piece created especially for a customer. As such, all sales are final, and we cannot accept standard returns or refunds.
Our responsive and attentive customer service is available to guide you in choosing sizes and answer all your questions, to ensure that each piece is perfectly suited to your expectations.
Our commitment: Quality and Satisfaction
We understand the importance of your purchase, and we are committed to providing you with the highest quality product. If, despite all the care taken, your coat has a defect or does not meet your expectations (order error or non-conformity), we are here to find a solution that fully satisfies you.
How to report a problem?
If you have any issues with your order, please contact us within 48 hours of receipt. Here's how to do it:
1. Email us at contact@worldoffurs.com with your order number.
2. Add detailed photos of the product and describe the problem encountered.
We will carefully analyze your request and offer you a suitable solution, whether it is a repair, a replacement or another alternative.
Need help or advice?
Our priority is your satisfaction. If you have any questions or concerns before or after your purchase, please do not hesitate to contact our team at contact@worldoffurs.com. We are here to support you and ensure you have an exceptional experience.